Elk Grove Graphics is happy to announce the rollout of its new file transfer options suite. With the launch of the new website, our developer here decided it was also a good time to revisit and refine the file transfer experience for everyone who sends us files. The ability for you to get your files to us is as critical as our ability to process and print them effectively. We continually make efforts to keep this experience as pain-free and secure as possible.
While we still support popular third-party file transfer methods such as Citrix ShareFile and HiTail – formerly YouSendIt, we have unified our private offer transfer options to provide you with our usual best in class service.
File transfers are handled through our separate, highly secure, and aptly named server: https://secure.elkgrovegraphics.com. This server will accept encrypted web transfers and Secure FTP (FTP over TLS). Current web transfer users will notice that logins are no longer required, and instead just need to provide their name, company and who to send the file to. Based on user feedback and usage pattern analysis, this won out as the most efficient and secure method for everyone.
Our secure FTP service remains the same, with a few technology upgrades in the background.
We strive to provide you with the most secure and easy to use ways to get your files back and forth between us. If you need assistance, or are looking for more information, please reach out to your salesperson or customer service representative and they will connect you with the information you need.
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